This privacy notice complies with the General Data Protection Regulation (GDPR) and describes why and how LifeLine Network International collects and uses personal information about people who visit our website. We are a ‘data controller’ and process your data where we have a legitimate interest to do so.
LifeLine Network International is company (no. 06968371) and charity (no. 1134473) registered in England and Wales.
Our registered office address is
LifeLine House, 25 Neville Road, Dagenham RM8 3QS.
Information we collect
Through our contact form, we collect your name, email address, and telephone number. These are only used to respond to your query and will not be used for marketing purposes.
Understanding how you use our website
When you use our website, we record basic information on your visit, such as which pages you view and what browser you’re using.
All data is fully and non-reversibly anonymized and no personal information is ever recorded. This data will never be shared with third parties and will only be used to help us understand how people interact with the website.
Donations
We used a third-party service, Just Giving, to process donations. Any information provided to Just Giving will be processed in line with their privacy policy, available at https://www.justgiving.com/about/info/privacy-policy/privacy-policy-v40.
Cookies
This website may use cookies to store information on your computer. This is necessary for the functioning of the website and to help us provide you with the best experience.
To learn more about cookies, please see https://ico.org.uk/for-the-public/online/cookies/
Your rights
Under the GDPR, you have rights as an individual which you can exercise in relation to the information we hold about you. Briefly, you have the right to: access, rectification and erasure of your personal data; and object and restrict processing, data portability, and rights about automated decision-making (where this applies).
You can read more about these rights at https://ico.org.uk/for-the-public/is-my-information-being-handled-correctly/
Please contact us if you have a query about the way we process your personal information by emailing us at info@lifelinenetwork.org.uk.
Complaints
LifeLine Network International is committed to providing an excellent service to its customers, beneficiaries and other stakeholders, working in open and accountable ways that build trust and respect.
We welcome any suggestions to improve our services by listening and responding to your views, and in particular, responding positively to complaints and by putting mistakes right.
We are committed to dealing with complaints fairly, impartially and quickly.
Please contact us if you have a complaint about the way we have processed your personal information by emailing us on info@lifelinenetwork.org.
Links to other websites
This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.
Changes to this privacy notice
We review our privacy policy regularly. It was last updated November 2024.
We will publish any changes to this privacy notice on our website.
How to contact us
If you want to contact us about this privacy notice, please email info@lifelinenetwork.org, or write to:
LifeLine Network International
LifeLine House,
25 Neville Road,
Dagenham RM8 3QS